Our Mission & Values
OUR MISSION & VALUES
Our mission is to be a sustainable business that empowers our staff to exceed customer expectations through innovative and technological solutions and in meeting our regulatory and moral obligations.
Our Core Values
Our core values represent how we as a company and employees want to conduct ourselves in everything we do. These values form the pathway to reach our mission and achieve our objectives.
Ethical and Transparent
We will conduct ourselves ethically at all times, both as a business and as individuals. As a business we will;
- Commit to continually improving staff wellbeing, conditions and pay rates;
- Treat everybody with respect, including staff, customers, suppliers and the general public;
- Be transparent in communications with our interested parties;
- Promote a positive culture and environment for staff to thrive in;
- Meet all of our regulatory obligations.
Technology and Innovation
We are creative and original in managing our business, introducing new methods and ideas that will enhance customer service and improve the employee experience:
- Invest in technology to improve customer service;
- Use technology to improve the safety and wellbeing of our staff and others affected by their actions;
- Improve the perception of the security industry;
- Empower staff to think innovatively without fear;
- Embrace best practices and new ideas:
- Invest in the training and development of our staff.
Professional
We will conduct ourselves professionally at all times. To achieve this, we will;
- Maintain high standards of appearance;
- Nurture a customer-centric approach;
- Work collaboratively as a team;
- Continue to invest in our infrastructure and work environment;
- Understand the need of our customers, staff and interested parties;
- Keep all interactions confidential.
- Treat all interactions with everyone confidential.